Why Outsource Your IT Support Desk?

Recent business trends coupled with economic conditions has left organizations wondering how to balance the needs of the business and the demands of technology with fewer resources. Smaller organizations, with little to no IT staff, find themselves struggling to keep up IT Help Desk support, equipment needs and the protection of infrastructure integrity.

Client Testimonial

Focus on Your Business, We'll Focus on Your IT


BriteStar helps companies protect and manage their IT infrastructure by securing their network, reducing costs, outsourcing tactical maintenance, help desk support and break-fix duties. BriteStar services not only ensures you have a qualified team ready to service your critical asset, but also the real-time data to respond quickly and efficiently when needed by using the most advanced network asset tracking and performance monitoring available. A complete network security solution from Brite will ensure protection from spam, viruses, worms, malware-laden websites and unauthorized access or lost emails. BriteStar includes comprehensive McAfee® anti-virus, web protection, email security and email archival for the highest level of protection and business continuity.

 

Using BriteVault+ gives you backup tools previously enjoyed only by Fortune 500 companies, but with an interface designed for anyone to be able to use. There are many ways that you or your business benefits from using the BriteVault+ online backup service.

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Our premium infrastructure built on 12 years of Exchange hosting experience, enables Brite to offer 99.999 percent uptime. Brite’s highly redundant, industry-leading architecture with regular backups and real-time replication protects your business critical information.

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BriteStar comes with McAfee® Endpoint Protection Advanced Suite, the best anti-virus system to deliver protection from viruses, spyware, web threats and hacker attacks. Enhanced web and email defenses are designed to provide an integrated solution.

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Technology. Support. Partnership.

Technology. Using the Most Advanced Monitoring for Remote Support.

The BriteStar team uses the most advanced network asset tracking and performance monitoring technology available to respond quickly and efficiently to support matters.

Support. Recruiting a Top Talent Support Team.

Brite recruits top talent for IT Support and invests heavily in training on the latest technology, increasing the amount of first call support resolutions.

Partnership. Our Business is Knowing Your Business.

A synergistic relationship is first priority for Brite. We take the time to understand your business needs, establishing us as a trusted partner now and well into the future.